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How do I sign up for Mobile Football Predictor?
Simply register online by reading and accepting the terms and conditions.
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Does it matter which Mobile Network Operator I use?
Apart from the exceptions below it does not really make much difference. However some operators do provide a better and more consistent GPRS service than others.
Vodafone Ireland and Optus in Australia both limit download sizes - please contact us for additional information.
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Can I run Mobile Predictor on more than one phone?
If you own more than one phone and want to run Mobile Football Predictor on each of them, you can. Simply follow the sign-up process again for each device and/or phone number to download the application. The account is based on your mobile number rather than on the application itself.
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Is Mobile Football Predictor secure?
We have used a variety of techniques and technologies designed to keep your personal data secure. Our software uses 1024-bit encryption keys. These keys are eight times longer than most mobile applications, making our software significantly harder to crack.
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Why am I being shown a security warning when I am installing Mobile Football Predictor?
This is shown when a phone manufacturer does not know the company which produced the application. Football Predictor is an information service only, and contains no personal or financial information. No information can be read or sent from your phone without your permission. FootballPredictor does not try to read information from your phone, and only sends out requests for Prediction information.
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What happens when I change my phone number, make or model?
As long as your new phone is a properly configured Java phone you will have no problems. Simply sign-up again with your new or your existing mobile phone number and you will receive a new SMS with the download instructions.
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Help, I've not received my download SMS!
Make sure your mobile is turned on and you have a signal. Check your inbox of your phone as the message might have already been delivered. If all else fails, simply go back to the sign-up page and repeat the process. If this still does not work, contact us.
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Why does Mobile Football Predictor get blocked from my telecom provider?
Many operators such as Vodafone and T-Mobile classify Mobile Football Predictor as adult content. This means that the user will be blocked from trying to download the application from the text message. Both require you to unblock your account by either paying a small refunded fee by credit card or calling customer services and verifying your age with some verification questions. Once Adult content check is unblocked the user will be able to download and use Mobile Football Predictor.
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How much does Mobile Football Predictor cost?
Mobile Football Predictor is free to download to your mobile. There are no additional charges from us for using the product. We reserve the right to charge for Mobile Football Predictor however, should this become the case, we will give users notice of this before any charges are introduced. You may be charged for transmitting data across your network operator's network according to your tariff plan. For more details on the cost of data contact your network operator's customer services or have a look on their website. We are not in a position to give you this advice.
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What do I need to run Mobile Football Predictor?
You need a Java mobile phone set up for data communications via GPRS and the Internet (to set this up you may need to contact your network operator and ask for an HTTP Internet profile that allows Java applications to talk to the Internet). We are not in a position to give you such advice. You can do this easily from most of the operator websites, where you can enter your phone number and have the settings sent to your phone.
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Can I use Mobile Football Predictor when I'm not in my own country?
Yes, so long as your mobile operator supports roaming you should be able to use this service abroad. Contact your network operator for details of which countries you can roam in and to enable your account for roaming.
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What is GPRS?
GPRS stands for General Packet Radio Service and is an 'always on', high-speed data service that operates alongside your network providers existing network. You are charged for the quantity of data you download (in megabytes), not how long you are connected.
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What is Java?
Java is a standards-based software platform on which Mobile Football Predictor is based. Mobile Football Predictor uses Java because of its ability to communicate in realtime and to render complex graphics. For more information please visit www.java.com
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Does Mobile Football Predictor use HTML?
No, HTML needs a web browser such as Opera to be installed on the phone. Only 'smartphones' currently offer such browsers, being devices based on an operating system (Symbian, Windows Mobile, PalmOS) and providing PDA functions. Only a small number of phones in the market are smartphones and over 85% of new phones (in the UK) are now Java phones.
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Does Mobile Football Predictor use WAP?
No, Mobile Football Predictor is a Java application that runs on your phone. Downloading the software, however, does use WAP. Applications are faster and much easier to use than WAP, presenting significant advantages for Mobile Football Predictor users.
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What happens if I receive a call or alert whilst using Mobile Football Predictor?
Your phone will still be able to receive inbound voice and SMS traffic. Mobile Football Predictor will be suspended and then reconnects automatically once the call has been completed.
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What happens if the GPRS network drops out?
You will always be able to see the strength of the signal, as our application does not take over the entire screen. If the GPRS service drops out you will have to wait until the signal returns before proceeding. If the signal drops out while Mobile Football Predictor is talking to the server you will see a "please try again" message.
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If I get an error message on the screen, what do I do?
We endeavour to make our error messages self explanatory. However, if the error message does not make it clear what action needs to be taken then please contact us.
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Does Mobile Football Predictor work on a Blackberry?
Unfortunately Mobile Football Predictor does not currently support Blackberry devices.
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What do I do if I've a question not listed here?
You simply go to the contact us page and choose your preferred method of getting in touch with us.
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